Privacy Policy

Last Updated: December 15, 2023

1. Introduction

TradePro Academy ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tradeproacademy.com (the "Website") or use our investment education services, including MetaTrader 4 training courses (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our courses or services
  • Create an account on our platform
  • Fill out contact forms or request information
  • Subscribe to our newsletter
  • Participate in surveys, contests, or promotions
  • Engage with our community forums or discussion boards
  • Contact our customer support

The personal information we collect may include:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Payment information
  • Account credentials
  • Educational background or trading experience
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Website or use our Services, we may automatically collect certain information about your device and usage. This information may include:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Pages visited and time spent on pages
  • Referring websites
  • Links clicked
  • Access times and dates

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. Cookies are small text files that are stored on your device when you visit a website. They help us improve your experience by:

  • Keeping you logged in
  • Remembering your preferences and settings
  • Understanding how you use our Website
  • Personalizing content and advertisements
  • Analyzing website performance

You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to access some features of our Services, and your user experience may be diminished.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Create and manage your account
  • Deliver course content and educational materials
  • Respond to your inquiries and provide customer support
  • Send administrative information, such as updates, security alerts, and support messages
  • Send promotional communications, such as special offers, newsletters, and information about new courses
  • Personalize your experience and deliver content relevant to your interests
  • Monitor and analyze usage patterns and trends
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Protect the rights, property, and safety of our users and others
  • Comply with legal obligations

4. How We Share Your Information

We may share your personal information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Protection of Rights

We may disclose your information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

4.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Right to Access: You may have the right to request copies of your personal information.
  • Right to Rectification: You may have the right to request that we correct inaccurate information or complete information that is incomplete.
  • Right to Erasure: You may have the right to request that we delete your personal information in certain circumstances.
  • Right to Restrict Processing: You may have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Right to Data Portability: You may have the right to request that we transfer your personal information to another organization or directly to you.
  • Right to Object: You may have the right to object to the processing of your personal information in certain circumstances.

If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). For more information about these rights and how to exercise them, please contact us.

European Privacy Rights

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). For more information about these rights and how to exercise them, please contact us.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the personal information, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Third-Party Links

Our Website and Services may contain links to third-party websites, services, or content that are not owned or controlled by TradePro Academy. We are not responsible for the privacy practices or the content of these third-party services. We encourage you to review the privacy policies of any third-party services you access.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.

10. International Data Transfers

Your personal information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the information to Canada and process it there. Your submission of such information represents your agreement to that transfer.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: